Leadership and motivation in the insurance market

This presentation will look from an insurance perspective at the key areas of leadership and motivation. The topics covered will be:

  • To look at what motivates an insurance team and its members
  • To evaluate the attributes of a successful team
  • To practice performance management and appraisal of a team
  • To look at how the management concepts put forward by Hertzberg apply in insurance
  • To explore leadership in insurance

This presentation is appropriate for anyone who manages staff or who aspires to manage staff, it is relevant for underwriters, claims staff, brokers, loss adjusters, IFA's and anyone else who employs staff.

Learning objectives
At the end of this event, delegates will be able to:
  • Understand what motivates a team and what makes a good leader
  • Understand how to build a successful team
  • Understand how to get the best out of your staff
  • Understand how Hertzberg applies to insurance

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Alan Chandler
Chartered Insurer