Webinar Understanding insurance claims handling

This webinar delivered by Alan Chandler one of the leading presenters in the UK, looks at what a claims handler would look for in the event of a claim.

The webinar explores the importance of early notification of claim by the policyholder, what information a claims handler will typically seek and when they will use an outsourcer. The presentation will also explore both the insured and insurers obligations in respect of a claim and why insurers must settle promptly.

Learning Outcomes

Delegates will be able to:
  • Understand how insurance claims operate.
  • Understand the importance of early claims notification.
  • Understand when an external outsourcer is usually appointed.
  • Understand the obligations on both the insured and insurer in respect of a claim.




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Alan Chandler
Chartered Insurer